FAQs

If you are registered to our site, you can login to your account, you will find the status of your order.
If you did not register to our site, please send email to ginanteemech@gmail.com with your order ID, full name and your email address, we will happy to help you.

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On average, the product is produced from our facility 3-5 business days after purchasing.
Standard shipping/transit times apply 3-9 days for domestic.

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Yes of course.
Just send email to ginanteemech@gmail.com with your product details.

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Please send an email to ginanteemech@gmail.com
We will response all emails as soon as possible.

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